Thank you for shopping at our store. The following terms are applicable for any products that You purchased from Us.
Orders are confirmed for printing 24 hours after they’re placed to ensure the fastest fulfillment. Therefore, Your order is only eligible to be canceled and modified within 24 hours of placing the order. After that time, the order is locked for processing and can no longer be canceled or modified.
To file a claim, please don't hesitate to contact our customer service team HERE and include the following information (this is a must):
- Order number:
- Video/photo of the defective product:
- Full delivery address:
If the problem is significant, we will send you a replacement within a reasonable time. In this event, the original product can be kept at the customer’s disposal.